Communications Act, 2009
Regulations Prescribing Quality of Service Standards Applicable to Service Licencees, 2015
Government Notice 152 of 2015
- Published in Government Gazette 5713 on 21 April 2015
- Commenced on 21 April 2015
- [This is the version of this document at 15 November 2017.]
- [Note: The version of this legislation as at 15 November 2017 was revised and consolidated by the Legal Assistance Centre and the Government of the Republic of Namibia. All subsequent amendments have been researched and applied by Laws.Africa for NamibLII.]
“PURPOSE OF THE PROPOSED REGULATIONS REGARDING MINIMUM QUALITY OF SERVICE STANDARDS APPLICABLE TO SERVICE LICENCES: COMMUNICATIONS ACT, 2009
The proposed regulations set out the quality of service standards that are applicable to Individual (Comprehensive telecommunications service licence (ECNS and ECS), Class ECS, ECNS and Class Comprehensive telecommunications (ECNS and ECS).), Class Comprehensive Multiplex and Signal Distribution, Multiplex and Signal Distribution Licenses. Commercial Broadcasting service licence, Community Broadcasting service licence and Public Broadcasting service licence.
The regulations also set out reporting requirements applicable to licensees and mandate a specific reporting format and the consequences for failure to comply with the quality of service standards and reporting requirements."[The capitalisation of the regulation headings and text is reproduced here as it appears in the Government Gazette.
Errors and inconsistencies in capitalisation are not individually marked.
The lay-out has been adjusted to be consistent with that in other regulations, but the numbering and lettering is as it appears in the Government Gazette.]
1. Definitions
In these regulations, any word or expression to which a meaning is assigned in the Act, shall have the same meaning and-“Act” means the Communications Act, 2009 (Act No. 8 of 2009);“Authority” means the Communications Regulatory Authority of Namibia;“Busy time” means a set of the same three (3) hours in each of the same days in the reporting period, during which the highest average traffic for a service is measured or expected;“Elapsed day” means a twenty-four (24) hour time period;“Electronic communications” means any emission, transmission or reception of sound, pictures, text or any other information by wire, radio waves, optical media, electromagnetic systems or any other means of a like nature;“Fault” means the failure of a service to the extent that the service or some aspects of the service is unavailable;“Licensees” means licensees issued with licences in terms of regulation 5(1)(a) & (b)(i)(ii)(iii) of the Regulations Setting Out Broadcasting and Telecommunications Service Licence Categories, as published in Government Gazette No. 4714, Notice No. 124, dated 18 May 2011, as amended in Government Gazette 5148, General Notice No. 74, dated 13 March 2013;“Log-in” means multi-step process including, both authentication and authorization, as well as other system start-up tasks in order to provide a user with access to services and/or resources“Packet loss” means the failure of one or more transmitted packets to reach their final destination;“Reporting period” means the period of one (1) month starting from the 1st day of every applicable calendar month to the last day of the month for measurements to be submitted by the licensee or a specified time period as determined by the Authority to conduct quality of service measurements;“Reporting area” means the geographical area as determined by the Authority from time to time within which quality of service standards are measured;“Service coverage” means the state of indoor and outdoor radio access within the network coverage area of the licensee;“SMS” means Short Message Service;“Telecommunications services” means services whose provision consists wholly or partly in the transmission or routing of information on telecommunications networks by means of telecommunications processes but does not include broadcast services; and“Quality of Service data” means all data accumulated by the Authority pertaining to the measurement of quality of service standards.2. Submission of documents to the Authority
3. Applicability
4. Minimum quality of service standards
5. Reporting requirements
6. Condonation
7. Failure to submit information
8. Penalties
History of this document
15 November 2017 this version
Consolidation
21 April 2015
Commenced